Part -1 Returns Policy
10 days – Replacement only
In order to help you resolve issues with your product, we may troubleshoot your product either through online tools, over the phone, and/or through an in-person technical visit.
If a defect is determined within the Returns Window, a replacement of the same model will be provided at no additional cost. There will be no replacement, if no defect is confirmed or the issue is not diagnosed within 10 days of delivery or Installation wherever applicable.
In any case, only one replacement shall be provided.
For any other issues with the product, you may contact RoboSlog Customer Care – email@example.com
Part 2 – Returns Pick-Up and Processing
In case of returns where you would like item(s) to be picked up from a different address, the address can only be changed if pick-up service is available at the new address.
|Correct Product||Barcode should match and MRP tag should be undetached and clearly visible.|
|Complete Product||All in-the-box accessories (like remote control, starter kits, instruction manuals, chargers, peripherals, connectors etc.), freebies and combos (if any) should be present.|
|Unused Product||The product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/ warranty seals (wherever applicable).|
|Undamaged Product||The product should be undamaged and without any scratches, dents, tears or holes.|
|Undamaged Packaging||Product’s original packaging/ box should be undamaged.|
Roboslog Private Limited owns and operates www.roboslog.com, Roboslog mobile app and Roboslog mobile site.
Roboslog retains the copyright and all other intellectual property in the Platform, including all information, content and material on the Platform.
Unless otherwise mentioned, the articles published on the Platform constitute the views and opinions of the authors of the articles in their personal capacity, and are not created or endorsed by Roboslog. Although our endeavor is to provide you with information as accurate as possible, Roboslog makes no representations or warranties of any kind about the ongoing completeness, accuracy, reliability or suitability of the information displayed or distributed through the Platform.
The articles published on the Platform are for general information only and may be viewed for personal and noncommercial use only. Any reliance on the information herein shall be at your sole risk.
The material, content and information on the Platform must not be copied, modified, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any manner. Roboslog reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the Platform.”